Your Knowledge Base.

Effortlessly.

Create your knowledge base, using the tickets in your helpdesk.

Fast Turnaround

Get your knowledge base setup in days, not months.

No Subscription

A one off payment for a complete asset.

High Quality Documents

Our AI and machine learning pipeline is geared for quality - dense and distinct articles perfect for Breeze AI.

An Instant Knowledge Base

Our machine learning and AI pipeline works fast to understand, sort and process your helpdesk tickets into high quality knowledge base articles.

Using manual methods to create a knowledge base may take months - with Instant Knowledge Base you'll get one in days.

Start using Breeze AI Customer Agents

No Knowledge base or blog? You're locked out of Hubspots new Breeze AI technology.

With Instant Knowledge Base, you can unlock your customer agents by giving them the best information possible - the information locked inside your helpdesk

Built for Hubspot

Easily export you helpdesk conversations using our private app.

Then, after creating your knowledge base, easily import it straight into Hubspot.

Substance, Not Slop

Our technology has been engineered to generate quality documents - we take every effort to make sure the knowledge base you receive is human readable, contains the common problems your helpdesk answers everyday and reduces topical overlap so your AI Agents will give more consistent answers

Want to get started?

Just fill out our contact form and we'll be in touch

Our Process

  • Contact Us

    Simply fill out the contact form and we'll be in touch

  • Provide Helpdesk Tickets

    We'll need some initial content to create the knowledge base articles from, we imagine this will be a selection of a few thousand helpdesk tickets.
    You can provide this information in whatever form you wish, or we can use a private app to pull them directly from your Hubspot setup.

  • Model building and processing

    Then we'll go away and build a custom model of your data, allowing us to process your tickets into knowledge base articles

  • Review

    Once complete, you'll have a chance to review the articles - to make sure there's you're satisfied with the quality.
    We can tweak variables like the tone, or how lenient the process is with information overlap to make sure you get the knowledge base right for your purposes.

  • Finish

    Once satisfied, we'll deliver the knowledge as a CSV file - allowing you to import it directly in to hubspot.
    The process will allow you to start using your knowledge base with Breeze AI the very next day.

Pricing

Instant Knowledge Base

$800

Features

  • 3000 tickets - Process up to 3000 ticket threads.
  • 25 to 100 articles - Cover common topics.

Large Knowledge Base

$4000

Features

  • 30,000 tickets - Process up to 30000 ticket threads.
  • 50+ articles - Cover niche topics.

Enterprise Knowledge Base

Contact Us

Features

  • Unlimited tickets Process up to 5000 ticket threads
  • Unlimited articles - Cover a large amount of topics across a wide context

Examples

Synthetic AI Ticket Knowledge Base

This is a knowledge base created from 500 AI created conversations, ranging from mundane topics like password resets - to more interesting ones like issues with VR headsets.

Hubspot Knowledge Base

This is a knowledge base created 1000 real conversations taken from the Hubspot Community Forums. All these conversations were marked as "Solved" and the result is a handy little knowledge base for a variety of hubspot issues.

Want to get started?

Just fill out our contact form and we'll be in touch